Client Testimonials

A Selection of Customer Reviews in Random Order

Review  
Ray    Jersey / 22   

Rachel has assisted me over a number of years on various projects from installing braodband to writing my will. She has always been very efficient and helpful. It is a pleasure to deal with Rachel.

Review  
F. McCarthy    (22)   

I have been dealing with Anglo-French Communications since 2003 and found the range of services offered to be comprehensive and of immense benefit, those I have used are listedbelow.

 general translation of documents

 setting up of bank accounts

 original house purchase

 negotiating alterations to right of way with neighbours

 septic tank installation

 car and house insurance

 transfer of car registration

 hospital and health system

 dealing with enrolment to primary and second level schools

 start up of business (planning and architectural service)

 translation of planning regulations and forms

 meetings with planners and others

 dealing with queries and responses to planners

 family court proceedings

 meetings with advocate

 translation of court documents

 divorce court proceedings

All of the above have been dealt with on my behalf on a personal and confidential and

extremely professional basis.

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Review  
F. McCarthy    (22)   

I have been dealing with Anglo-French Communications since 2003 and found the range of services offered to be comprehensive and of immense benefit, those I have used are listedbelow.

 general translation of documents

 setting up of bank accounts

 original house purchase

 negotiating alterations to right of way with neighbours

 septic tank installation

 car and house insurance

 transfer of car registration

 hospital and health system

 dealing with enrolment to primary and second level schools

 start up of business (planning and architectural service)

 translation of planning regulations and forms

 meetings with planners and others

 dealing with queries and responses to planners

 family court proceedings

 meetings with advocate

 translation of court documents

 divorce court proceedings

All of the above have been dealt with on my behalf on a personal and confidential and

extremely professional basis.

Review  
Janet Reynolds,    22 St Judoce   

I have been using Rachel Gallard on a contract since February 2008 to sort out any/all problems and red tape with french authorities.

She has been of tremendous value, sorting all my problems very quickly, accompanied me on vists to C-Pam to sort out paperwork, has ordered my logs, phoned telephone, electric companies etc with any queries, in fact she can and does anything and everything.

Rachel has many good contacts and will put you in touch with them.

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Review  
Janet Reynolds,    22 St Judoce   

I have been using Rachel Gallard on a contract since February 2008 to sort out any/all problems and red tape with french authorities.

She has been of tremendous value, sorting all my problems very quickly, accompanied me on vists to C-Pam to sort out paperwork, has ordered my logs, phoned telephone, electric companies etc with any queries, in fact she can and does anything and everything.

Rachel has many good contacts and will put you in touch with them.

I have to say I could not have done much on my own, not speaking much French, and would have given in by now if it hadn't been for Rachel.

Please use her she will get you 110 per cent.

Everything is strictly confidential, and I do not hesitate is recommending her services to anyone, and to boot she is a lovely young lady.

Review  
Terry and Chris Hurrell    Plouasne   

We moved to France in April 2006 and met Rachel in the January before we relocated.

She has been invaluable in making our relocation to France as easy as possible and I am sure we would not have enjoyed the move as much, if we had not had her help and advice. When you move to another Country to have someone to assist in all the arrangements for electricity, insurance, medical registration etc it has been an invaluable service to us both.

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Review  
Terry and Chris Hurrell    Plouasne   

We moved to France in April 2006 and met Rachel in the January before we relocated.

She has been invaluable in making our relocation to France as easy as possible and I am sure we would not have enjoyed the move as much, if we had not had her help and advice. When you move to another Country to have someone to assist in all the arrangements for electricity, insurance, medical registration etc it has been an invaluable service to us both.

She has definitely been our 'yellow pages' in the very best sense and her kindness and efficiency is something we would miss greatly.

Review  
Jill    USA/22   

I don't know what we would do without Rachel! My husband and I were the proverbial "babes in the the woods" when we bought our vacation house in France eleven years ago, hardlyrealizing what we were getting into by having a second home in a country an ocean away,

with rules, regulations, customs, not to mention a language, that still remain an elusive source of mystery to us. Thank goodness Rachel has been to help sort things out for us.

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Review  
Jill    USA/22   

I don't know what we would do without Rachel! My husband and I were the proverbial "babes in the the woods" when we bought our vacation house in France eleven years ago, hardlyrealizing what we were getting into by having a second home in a country an ocean away,

with rules, regulations, customs, not to mention a language, that still remain an elusive source of mystery to us. Thank goodness Rachel has been to help sort things out for us. Over the years she has helped us to build a support network by finding us tradesmen, handymen, accountants, gardeners, veterinarians, house cleaners, and providers of everything from firewood to fresh eggs. She has steered us through the incomprehensible world of French utility companies, banks, and tax entities, making phone calls and calmly, efficiently sorting out problems that otherwise have me reduced to tears. She is prompt to respond to our calls for help and manages whatever issues we have quickly and with a minimum of fuss. We trust her completely, on both a personal level and as a dedicated professional. (She is also a patient and good-humored teacher of French, even with inept students such as myself!)

Review  
Penny    22   

Rachel assisted me after the death of my husband in France by accompanying me to two meetings with the Notaire.

She was tactful, discreet but firm in her approach and her assistance greatly appreciated. This was a very difficult situation owing to the unfortunate way our home had been purchased some fifteen years before, when we had had no assistance or translation and the Acte de Vente differed from the original Compromis de Vente which had been described to us.

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Review  
Penny    22   

Rachel assisted me after the death of my husband in France by accompanying me to two meetings with the Notaire.

She was tactful, discreet but firm in her approach and her assistance greatly appreciated. This was a very difficult situation owing to the unfortunate way our home had been purchased some fifteen years before, when we had had no assistance or translation and the Acte de Vente differed from the original Compromis de Vente which had been described to us. This resulted in inheritance problems.

How I wish we had had Rachel with us when we had signed that important document those years ago, as it would have avoided so many difficulties! I also look back to the many struggles we initially had with paperwork, electricity and rates let alone workmen and would have been so grateful for Rachel's help!

Her services would have saved a fortune.

A big thank you to Rachel for all her help.

All  
Guy   

Rachel's been consistently outstanding - always professional, and available at short notice to help us with telephone calls to the French tax and bank authorities. Her assertion in dealing with them over contentious issues has been enormously helpful. And to top it off, her French lessons via Skype have been reassuring, supportive and enormously confidence-building. Thanks again Rachel!

Review  
Kelvin & Jane    22   

Rachel has helped us so much in our re-location to France. She has found us tradesmen for renovation work, sorted out health registration, driving licence changing, tax and many other problems. Just having someone who can make a phone call for us or translate an official looking letter has given us so much peace of mind. When we shout 'help' she is there for us immediately and quickly and efficiently sorts out the problem. We also have French language lessons with her and she is helpful and patient with us very slow learners.

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Review  
Kelvin & Jane    22   

Rachel has helped us so much in our re-location to France. She has found us tradesmen for renovation work, sorted out health registration, driving licence changing, tax and many other problems. Just having someone who can make a phone call for us or translate an official looking letter has given us so much peace of mind. When we shout 'help' she is there for us immediately and quickly and efficiently sorts out the problem. We also have French language lessons with her and she is helpful and patient with us very slow learners. I would recommend anyone moving to France to use Rachel's services, at least until they get established.

Review  
Linda S    Plesder (35)   

Mlle Gallard was of great assistance to me when I purchased a new build apartment in 2007.

In a professional manner she guided me through the negotiation stage during our meetings with the notaire.

I was extremely pleased with the way that she handled every situation; it was her calm
approach which helped me to deal with this stressful episode.

Rachel's determination when liaising with the builders and pushing for completion of the snagging list was admirable,

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Review  
Linda S    Plesder (35)   

Mlle Gallard was of great assistance to me when I purchased a new build apartment in 2007.

In a professional manner she guided me through the negotiation stage during our meetings with the notaire.

I was extremely pleased with the way that she handled every situation; it was her calm
approach which helped me to deal with this stressful episode.

Rachel's determination when liaising with the builders and pushing for completion of the snagging list was admirable, as numerous phone calls and letters were required to proceed with the builders, plumbers and technicians involved.

She also helped me out with the translation and understanding of all documents, in particular where the co-ownership of the apartments and the syndicate were involved.

In conclusion, I would definitely recommend Mlle Rachel Gallard and her project management services and would be delighted if she chose to use this letter as a reference.

All  
Roger H    22   

Rachel has been a real discovery for us, despite believing we knew our way around in Evran. As we embarked on the renovation of the old barn attached to our existing property it became clear that we needed someone on site and available in whom we had trust. Rachel's recommendations on a local builder, liaison with the relevant authorities for permissions and on going project management over close to a 2 year period were all excellent.

Meetings were arranged in our absence and on our behalf,

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All  
Roger H    22   

Rachel has been a real discovery for us, despite believing we knew our way around in Evran. As we embarked on the renovation of the old barn attached to our existing property it became clear that we needed someone on site and available in whom we had trust. Rachel's recommendations on a local builder, liaison with the relevant authorities for permissions and on going project management over close to a 2 year period were all excellent.

Meetings were arranged in our absence and on our behalf, messages and concerns relayed back accurately to our architect and builder and advice offered at all stages.

We would happily recommend Rachel and her organisation"

Review  
Lance V. - Managing Director    (Guernsey)   

Miss Gallard has carried out organisational and interpreter works for our company's business activities in France for a number of years.

These have ranged from liaising with suppliers, to assisting with banking and government administrative matters, to attending in an interpreter capacity. Rachel has also assisted in my habitual property arranging for services and works to be carried out. She also strived to further my command of the French language during our meetings.

Rachel and Anglo French Communication have always attended to our matters professionally,

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Review  
Lance V. - Managing Director    (Guernsey)   

Miss Gallard has carried out organisational and interpreter works for our company's business activities in France for a number of years.

These have ranged from liaising with suppliers, to assisting with banking and government administrative matters, to attending in an interpreter capacity. Rachel has also assisted in my habitual property arranging for services and works to be carried out. She also strived to further my command of the French language during our meetings.

Rachel and Anglo French Communication have always attended to our matters professionally, promptly and efficiently. Contacting her by telephone, e-mail or Fax is very easy and her response is exceptionally quick, which is important to us. For meetings she presents herself well and arrives on time - something many French lack.

Our engagement of her services is very wide but we have never felt the need to require extensive billing details as we trust her billing which we feel reasonable and value for money.

We would have no reservations in recommending Rachel and Anglo French Communications' services.

Review  
Annette K    (35)   

I have known Rachel Gallard in a professional capacity for approximately 3 years.

During that period I have employed Rachel's business services in various ways. She has dealt with many difficult situations, on my behalf, because of language difficulties and French bureaucracy.

These have included sale and purchase of properties, land exchange and purchase, in addition to meetings mayors, solicitors and surveyors, etc. Apart from dealing with difficult complex problems, Rachel has always been available to assist me with everyday matters either by email or telephone.

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Review  
Annette K    (35)   

I have known Rachel Gallard in a professional capacity for approximately 3 years.

During that period I have employed Rachel's business services in various ways. She has dealt with many difficult situations, on my behalf, because of language difficulties and French bureaucracy.

These have included sale and purchase of properties, land exchange and purchase, in addition to meetings mayors, solicitors and surveyors, etc. Apart from dealing with difficult complex problems, Rachel has always been available to assist me with everyday matters either by email or telephone.

I have always found her to be extremely friendly and polite. Rachel does not waste her time or your money. She gets straight to the "point" and deals with the problem quickly and efficiently.

Review  
Pam M    56   

I used Rachel for translation help at the signing of a house contract, as recommended by a house surveyor based in France. She was there right on time, understood what help I needed, questioned the Immo when necessary and was always available by email for queries. She provided friendly service with a smile and I'm very happy to recommend her.

Review  
(The Rev'd) Lionel Stock    29 Concarneau"   

Rachel's help in purchasing a house in Concarneau has been invaluable. Not only has she acted at all times with great professional expertise and competence, but it has often felt more like having a reliable French friend than just a translator. Whether that was expressed in making phone calls on our behalf to the Notaire, when it looked as if the purchase might unravel, or apparently arranging her life around our needs, it was good to know there was always someone at hand "on our side".

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Review  
(The Rev'd) Lionel Stock    29 Concarneau"   

Rachel's help in purchasing a house in Concarneau has been invaluable. Not only has she acted at all times with great professional expertise and competence, but it has often felt more like having a reliable French friend than just a translator. Whether that was expressed in making phone calls on our behalf to the Notaire, when it looked as if the purchase might unravel, or apparently arranging her life around our needs, it was good to know there was always someone at hand "on our side".

Best of all, perhaps, was that this was all done with great good humour, common sense, and understanding - even kindly tolerating my feeble attempts to speak French.

I would happily recommend her services to any one needing a translator in France.

Review  
Lynn    (USA / 58 Cervon)   

Rachel has been an invaluable source of assistance during our grange conversion/renovation. Throughout the process she has done almost everything for us - and all from a distance using email and phones. She responds very quickly and completes complicated paperwork seemingly with ease. First, utilities set up: Rachel called and set up the appointments, then even spoke to the guys on the phone when my French language skills were so not good enough. I found this particularly impressive because she was on-call for most of the day waiting for my call just in case I needed help.

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Review  
Lynn    (USA / 58 Cervon)   

Rachel has been an invaluable source of assistance during our grange conversion/renovation. Throughout the process she has done almost everything for us - and all from a distance using email and phones. She responds very quickly and completes complicated paperwork seemingly with ease. First, utilities set up: Rachel called and set up the appointments, then even spoke to the guys on the phone when my French language skills were so not good enough. I found this particularly impressive because she was on-call for most of the day waiting for my call just in case I needed help. She is very flexible and accommodating and willing to do whatever it takes to get the job done. Rachel knows what is legally required for the renovation process and permits required. The paperwork required to apply for a renovation permis is very long, complex and overwhelming. I spent weeks trying to figure it out and then sent it to Rachel for help. She did the whole thing in 2 days. It was virtually miraculous. And, it was all correct. No problems or questions from the mairie. During the renovation, she emails and calls our artisans when we need something - anything. She translates emails for us within hours and follows up with the artisans. Throughout our renovation from simple suggestions to the most daunting paperwork, Rachel just simply gets it all done faster, and more accurately than I ever could. And she's always pleasant and professional. The cost of her services is the best value that we have received during this process. We truly could not have even started our grange conversion without Rachel. And with her help, we may actually finish soon.

Review  
Paul M    (Dubai / 35)   

Rachel has helped me purchase a house in France as well as providing a valuable translation service. She is professional and friendly and has always given sound advice. Having someone you can trust to deal with a major investment is invaluable and her 'one stop shop' service and continued support hasma de the whole process simple and stress free. I would not hesitate to recommend Rachel to anybody thinking of relocating in France.

Review  
Linda W    22   

I have known Rachel for over a decade and during those years she has provided a personal service in all manner of different ways in personal and business matters. Rachel has remained reliable, courteous and good humoured throughout. I would definitely recommend her services to anyone for their relocations needs and beyond.

In the early days Rachel helped me with phone calls to make appointments, helped to change my driving licence to a French one, translated my correspondence and assisted in their responses,

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Review  
Linda W    22   

I have known Rachel for over a decade and during those years she has provided a personal service in all manner of different ways in personal and business matters. Rachel has remained reliable, courteous and good humoured throughout. I would definitely recommend her services to anyone for their relocations needs and beyond.

In the early days Rachel helped me with phone calls to make appointments, helped to change my driving licence to a French one, translated my correspondence and assisted in their responses, attended meetings at the bank and Notaires’ offices, the setting up of essential services i.e. water, telephones and electricity and also facilitated the introduction to prominent members of the local community; virtually anything and everything to provide a smooth relocation.

Rachel has also given assistance in the understanding of the French language and the French customs. At all times Rachel is friendly, informative and always goes ‘the extra mile’ to achieve the best possible result.

And now Rachel provides me with a ‘tailor-made service’ involving translating at official meetings and dealing with more complicated issues as and when requested.

I would like to take this opportunity to wish her continued success in her business
development.

All  
Nick Warner    Website   

Rachel's general assistance and translation services are excellent and I know that she has helped, and continues to help, many non-French speakers by sorting out minor problems with coping with life in France. Sometimes, however, the problems are more difficult and here she really is a 'treasure'! I had to take a client to court as she was reluctant to pay an invoice. My experience of French Law was Nil! Rachel smoothed the whole process (which took nearly 3 years) by contacting Huissiers (Baliffs) and the Tribunal office (Court) on a regular basis,

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Nick Warner    Website   

Rachel's general assistance and translation services are excellent and I know that she has helped, and continues to help, many non-French speakers by sorting out minor problems with coping with life in France. Sometimes, however, the problems are more difficult and here she really is a 'treasure'! I had to take a client to court as she was reluctant to pay an invoice. My experience of French Law was Nil! Rachel smoothed the whole process (which took nearly 3 years) by contacting Huissiers (Baliffs) and the Tribunal office (Court) on a regular basis, and most importantly for me, by attending the Tribunal hearing and translating with the Presiding Magistrate. Thanks to her tenacity we won the case. Many Thanks Rachel

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Kathleen SIMMONS    Paris 75018   

In a very urgent situation I was remarkably fortunate to find Rachel on google. With a devious flat owner, ready and willing to take my flat deposit, I needed fast action and all the regulations relating to taxe d'habitation. Without knowing me and a minimum of information sent to her, she sent an immediate reply along with a complete and details list of regulations (within an hour).

She provided french translations and correct contact numbers and addresses for the government offices,

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Kathleen SIMMONS    Paris 75018   

In a very urgent situation I was remarkably fortunate to find Rachel on google. With a devious flat owner, ready and willing to take my flat deposit, I needed fast action and all the regulations relating to taxe d'habitation. Without knowing me and a minimum of information sent to her, she sent an immediate reply along with a complete and details list of regulations (within an hour).

She provided french translations and correct contact numbers and addresses for the government offices, expediting any extra research for me.

Highly professional, excellent/correct information at a very reasonable price. This kind of responsive, relliable service is a rare treasure in today's expatriate (often confusing) world. Rachel will always have my business. She can be trusted in all respects. It is rare one gets answers from the various google sites, let alone immediately. She didn't even ask me for payment. That discussion came after she replied and I asked. THANK YOU RACHEL.

Review  
IanW    Dinan   

I think of Rachel as an intellectual Dyno-Rod for the French system, only more attractive. I point her at the blockage and in a her unique style - a combination of tact, diplomacy and relentless high pressure, the problem just goes away.

Believe me the relief is palpable, frustration and stress disappear, don't go anywhere without her.